Privacy Policy
Effective date: September 20 2022
Yael’s FitLab/ Fierce FitBands/ Fierce FitLab LLC (“us”, “we”, or “our”) operates the https://yaelsfitlab.com website and Yaelsfitlab App (the “Service”). This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data. We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible from https://yaelsfitlab.com
This program is ONLY for women. Make sure you assess each resistance band before starting your workout, or before any use. Do not use it if ripped or even if the resistance band has a tiny cut since it can snap while working out. Keep away from children, keep the resistance bands in the fabric bag when not in use and keep it in a safe place away from children.
Information Collection And Use
We collect several different types of information for various purposes to provide and improve our Service to you. Types of Data Collected While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally, identifiable information may include, but is not limited to:
● Email address
● First Name and Last Name
● Phone Number
● Pictures
● Measurements
Usage Data
We may also collect information on how the Service is accessed and used (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data. We do not share your personal data except for progress photos and measurements.
Tracking & Cookies Data
We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service. Examples of Cookies we use:
● Session Cookies. We use Session Cookies to operate our Service.
● Preference Cookies. We use Preference Cookies to remember your preferences and various settings.
● Security Cookies. We use Security Cookies for security purposes.
Use of Data
Yael’s FitLab/ Fierce FitBands/ Fierce FitLab LLC uses the collected data for various purposes:
● To provide and maintain the Service
● To notify you about changes to our Service
● To allow you to participate in interactive features of our Service when you choose to do so
● To provide customer care and support
● To provide analysis or valuable information so that we can improve the Service
● To monitor the usage of the Service
● To detect, prevent and address technical issues
Transfer Of Data
Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. If you are located outside the United States and choose to provide information to us, please note that we transfer the data, including Personal Data, to the United States and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer. Yael’s FitLab/ Fierce FitBands/ Fierce FitLab will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.
Disclosure Of Data
Legal Requirements Yael’s FitLab/ Fierce FitBands/ Fierce FitLab LLC may disclose your Personal Data in the good faith belief that such action is necessary to:
● To comply with a legal obligation
● To protect and defend the rights or property of Yael’s FitLab/ Fierce FitBands/ Fierce FitLab LLC
● To prevent or investigate possible wrongdoing in connection with the Service
● To protect the personal safety of users of the Service or the public
● To protect against legal liability
Security Of Data
The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
Service Providers
We may employ third-party companies and individuals to facilitate our Service (“Service Providers”), to provide the Service on our behalf, perform Service-related services, or to assist us in analyzing how our Service is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose. Links To Other Sites Our Service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
Children’s Privacy
Our Service does not address anyone under the age of 18 (“Children”). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children have provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.
Changes To This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective, and update the “effective date” at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
● By email: support@yaelsfitlab.com
Contact and Feedback
To provide feedback or to get in touch with our technical support team, please email support@yaelsfitlab.com
General Terms of Use
In using the Services, you will be entitled, subject to these Terms, to access features, materials, and content made available by us via the app on any device capable of hosting the app which may include mobile devices and tablets, provided that the Device meets the minimum system requirements referred to in the TECHNICAL REQUIREMENT section below. We reserve the right to change, suspend, remove or disable access to any content or other materials on our App. In no event shall we be liable to you for the removal or disabling of such Content or other materials on the Service and/or Website. To continually improve the app, we may need to release updates, fix bugs, and carry out general maintenance. We will endeavor to operate scheduled maintenance during periods where we anticipate low levels of online use. We will also need to be able to do emergency maintenance or suspend access to the App where required. It is always our priority to get the App back in action as soon as possible. If you breach any of the Terms we may immediately suspend your account and your access to the App. If we reasonably believe that you have breached any of these Terms we may delete your account. If we cancel your use of the app, such cancellation shall be immediate and without notice or refund, and you must still cancel the subscription on your own device via the Apple App Store or Google Play Store to prevent any further billing. Or contact us by email support@yaelsfitlab.com
TECHNICAL REQUIREMENTS
The Yaelsfitlab app is compatible with the most popular phones and tablets. You must install the app on a compatible device running one of the following operating systems: Apple iOS 13 or higher Android OS 8.0 or higher There are a number of devices that, despite meeting the requirements above, have compatibility issues that are out of our control - meaning that the App may not function as intended. To be able to use the App you will require an internet connection. We cannot take responsibility for slow internet, lack of 4G/5G, or connection outages. It is your responsibility to ensure that you are able to comply with any technical requirements that must be met for you to access the app. We accept no responsibility for any lack of functionality of the App due to your equipment (including, but not limited to, your phone, internet connection (Wi-fi), mobile data, operating system or settings, and software. Our apps are designed for use on Apple and Android devices, and can be download through the Apple App Store and Google Play Store respectively.
Subscriptions and Payment
There are few types of membership, one is one time payment - 8 weeks program, and the second program is 6 months program (subscription) with a recurring payment every months for 6 months on the date of your purchase. All sales of the program are withing the app. You agree that all sales by us to you of subscriptions are final and that we will not refund any transaction once it has been made. We are unable to offer refunds for accidental purchases, unused subscriptions, or medical conditions. Subscriptions will renew automatically through the payment method used to purchase the subscription unless you cancel the subscription 72 hours or more before your billing rollover date. The renewed subscription will last for a period equal to the original term. We may change the pricing for the subscription or any other program offered through the App at any time.
Offers, Trials, and Discounts
We may offer discounts or free trials related to the programs on the App or the goods on the website. All offers and trials will be subject to their respective eligibility criteria and will only be granted at our discretion. Free Trials and Offers will roll over into a fully paid subscription if it is not cancelled any less than 72 hours before the billing rollover date. If we suspend or terminate your account in accordance with these terms you may lose the remainder of any subscription remaining and we will not compensate you for this loss or make any refund to you.
Termination and Cancellation
Online program cancelation
You must cancel at least 72 hours before your billing rollover date to prevent an unwanted charge. Terminated subscriptions will not be refunded, even if you have remaining lengths on your subscription. To cancel your subscription please reach out to us support@yaelsfitlab.com
If you pay through PayPal or another Third Party payment provider, please consult their documentation on how to cancel a recurring payment. We will never store your bank details or card information.
Refund Policy
Online Programs Refund Policy
We do not offer refunds or credits for unused Subscription periods, accidental purchases, medical conditions, or any similar reason or event. The YaelsFitLab app may be likely to present technical issues which relate to your device and operating software, or other applications you have installed which can interfere with the Product’s performance. Issues of this nature are not necessarily the result of oversight during the Product’s development and may therefore often be out of our control. Nonetheless, We will always try to rectify these issues in a timely manner to ensure the app’s optimum performance for all customers. If we are actively trying to resolve these technical issues, and these issues are not detrimental to the overall usage of the app, experiencing them will not constitute grounds for a refund.
Physical Products Refund Policy
The Terms cover the use of the Yael’s FitLab/ Fierce FitBands/ Fierce FitLab LLC , and related website We are not responsible for the purchase, dispatch, delivery, or return of any physical products. Please contact the support@yaelsfitlab.com in regards to any physical products purchased through the website. Prices, descriptions, or availability of the Product are outlined on the website.
Liability and Indemnification
You hereby waive, release, covenant not to claim, and discharge us from any and all claims arising out of your participation in any of the fitness content on the Yael’s FitLab/ Fierce FitBands/ Fierce FitLab LLC website or App. If you are between the ages of 16 and 18, you agree that your legal guardian has reviewed and agreed to the Medical Disclaimer.
Yael’s FitLab/ Fierce FitBands/ Fierce FitLab LLC website and, or app offers access to fitness content, and users can participate in on-demand video classes as well as how-to guides for individual exercises relating to your form. The content of our App/ website is not intended to replace or be a substitute for professional medical advice diagnosis or treatment. All content of our App/ website has been created for information purposes only. If you have any concerns or questions regarding your health you should always contact your doctor. If you experience dizziness, pain, feeling faint or shortness of breath at any time you must stop the physical activity immediately and consult your doctor before resuming. We strongly recommend consulting a doctor before commencing any fitness programs. Yael’s FitLab/ Fierce FitBands/ Fierce FitLab LLC App or website is not intended to be a substitute for professional or medical diagnosis and treatment. The content of the app/ website is for educational and entertainment purposes only. You agree that by participating in any of the activities instructed in the app or any purchase of our program or goods, there exists a possibility of physical injury. If you engage in these exercises, you agree to do so at your own risk. Subject to any rights granted by USA Consumer Law, you agree to discharge Yael’s FitLab/ Fierce FitBands/ Fierce FitLab LLC/ Yael R. Rodriguez her family and relatives of all liability for any and all claims and causes of injury including for any and all injury, loss, or damage of whatsoever nature including; personal injury, data or loss of income to the extent permitted by the USA law where negligent or otherwise. If you are pregnant, post-natal, or breastfeeding, please consult a doctor or medical professional before commencing a fitness regime. Our recipes are created as a guideline and should you have any allergies, intolerances, or dietary restrictions, you are responsible for modifying recipes to suit your own needs. You agree to indemnify us from any claim, liability, or expense arising from an injury or health problem that may arise from the use of our App, Website or any goods or program you purchase from us include but not limited to in person training, online programs, and resistance bands.
Privacy
For more information on how we process your personal data and who we share it with, please read our Privacy Policy.